Legal
Last updated: May 2026
Bilateral Sound Lab ("we", "us", "our") operates the website at bilateralsoundlab.com and sells digital audio downloads. Our contact email is contact@bilateralsoundlab.com.
We collect information you provide directly to us when making a purchase or signing up for our newsletter:
We do not store your payment card details. All payment processing is handled by Stripe, Inc. You can review Stripe's privacy policy at stripe.com/privacy.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
If you purchase from us, we will send you a transactional email containing your download links. This email is necessary to fulfill your order and cannot be opted out of.
If you subscribe to our newsletter, you will receive periodic updates about new releases and content. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter email.
Our email delivery is powered by Brevo (formerly Sendinblue). You can review their privacy policy at brevo.com/legal/privacypolicy.
Your purchased audio files are delivered via Google Drive links included in your post-purchase email. These links are personal to your order. Download links are active for 30 days from the date of purchase. We recommend downloading and saving your files immediately to a permanent location such as your music library or cloud storage.
Our website does not currently use tracking cookies or third-party analytics. We do not use advertising pixels or behavioral tracking technologies.
We retain your name and email address for as long as necessary to fulfill your order and comply with legal requirements. If you wish to have your data deleted, please contact us at contact@bilateralsoundlab.com and we will process your request within 30 days.
Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing of your data. To exercise these rights, contact us at contact@bilateralsoundlab.com.
We take reasonable measures to protect your personal information. All payment processing uses industry-standard SSL encryption via Stripe. We do not store payment card information on our servers.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of the site after changes constitutes acceptance of the updated policy.
For any privacy-related questions, contact us at contact@bilateralsoundlab.com.